Get a new subscription

Customer accounts can subscribe directly to a provider’s plan if the provider has enabled the Veriam pricing page. After the provider sets up the pricing page with the desired plans:

1. The customer clicks to sign up for the provider’s service.

2. They are redirected to Veriam’s sign-up and onboarding flow.

3. After completing registration and onboarding questions, Veriam checks the user’s access:

   • Access granted: The user is redirected to the provider, and no further steps are needed.

   • Access denied:

     • If the user’s organization already has an existing subscription with the provider, Veriam instructs the user to request access from their administrator.

     • If there’s no existing subscription, the user is redirected to the provider’s pricing page.

4. On the pricing page, the user can review different plans and select the one that fits their needs:

   • Free plan: If the plan is free and no legal terms are required, no further steps are needed.

   • Legal terms: If the plan is free but has legal terms, the user must agree to them.

   • One-time cost or flat-fee: The user must complete the payment and/or agree to legal terms.

   • Per-user pricing (billed in arrears): The user must complete card validation and/or agree to legal terms.

5. Once completed, the subscription is activated, the user’s access is rechecked, and—assuming correct configuration—they are granted access and redirected to the provider.

6. If access is still denied due to incorrect plan setup, the user will receive a message explaining the issue.