> For the complete documentation index, see [llms.txt](https://docs.myveriam.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.myveriam.com/for-customers/manage-your-subscriptions/get-a-new-subscription-self-service.md).

# Get a new subscription self-service

Customer accounts can subscribe directly to a provider’s plan if the provider has enabled the Veriam pricing page. After the provider sets up the pricing page with the desired plans:

1. **The customer clicks to sign up** for the provider’s service.
2. **They are redirected** to Veriam’s sign-up and onboarding flow.
3. **After completing registration and onboarding questions,** Veriam checks the user’s access:
   * **Access granted:** The user is redirected to the provider, and no further steps are needed.
   * **Access denied:**
     * If the user’s organization already has an existing subscription with the provider, Veriam instructs the user to request access from their administrator.
     * If there’s no existing subscription, the user is redirected to the provider’s pricing page.
4. **On the pricing page,** the user can review different plans and select the one that fits their needs:
   * **Free plan:** If the plan is free and no legal terms are required, no further steps are needed.
   * **Legal terms:** If the plan is free but has legal terms, the user must agree to them.
   * **One-time cost or flat-fee:** The user must complete the payment and/or agree to legal terms.
   * **Per-user pricing (billed in arrears):** The user must complete card validation and/or agree to legal terms.
5. **Once completed,** the subscription is activated, the user’s access is rechecked, and—assuming correct configuration—they are granted access and redirected to the provider.
6. **If access is still denied** due to incorrect plan setup, the user will receive a message explaining the issue.


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