Billing contact
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By default, all subscription-related emails—including billing notifications, reminders, and other updates—are sent to the Administrators of an organization. These are users assigned to the Admin group.
However, you can override this by assigning a Billing Contact to a subscription. Once a Billing Contact is assigned, they will receive all subscription-related emails instead of the Admin users.
Go to the Veriam app > .
Navigate to Subscriptions and select the relevant subscription.
Click on the ellipsis ( ⋯ ) actions button and choose "Add Billing Contact."
Select the user you want to assign and confirm.
The designated Billing Contact will now be the primary recipient of all billing-related communications for that subscription.