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  1. FOR CUSTOMERS
  2. Manage your subscriptions

Billing contact

PreviousManage users of subscriptions

Last updated 18 days ago

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By default, all subscription-related emails—including billing notifications, reminders, and other updates—are sent to the Administrators of an organization. These are users assigned to the Admin group.

However, you can override this by assigning a Billing Contact to a subscription. Once a Billing Contact is assigned, they will receive all subscription-related emails instead of the Admin users.

How to Assign a Billing Contact

  1. Go to the Veriam app > .

  2. Navigate to Subscriptions and select the relevant subscription.

  3. Click on the ellipsis ( ⋯ ) actions button and choose "Add Billing Contact."

  4. Select the user you want to assign and confirm.

The designated Billing Contact will now be the primary recipient of all billing-related communications for that subscription.

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