# Forgot password

If you **forgot your password** or want to **change it**, you can reset it through Veriam’s **Forgot Password** flow.

{% hint style="info" %}

#### **Important:**&#x20;

* If you did not previously set a password, this process will **create a new one**, allowing you to log in with your **email and password** in addition to any other login methods you already use.
* You **cannot** reset the password for an **external account** (such as Google, Microsoft, or SSO) through this flow. If you use an external login, you must reset your password through that provider.
  {% endhint %}

#### **How to Reset Your Password:**

1. Go to the **Veriam Login Page** and enter your email address.
2. Click on **"Forgot Password"** below the **Continue** button.
3. Check your email for a **password reset link**.
4. Click the link to go to the **password reset page**.
5. Enter a **new password** and confirm it.
6. Click **"Continue"** to finalize the process.

#### **Password Security Recommendations:**

✅ Use a **unique** password not used for any other service.\
✅ Include a mix of **letters, numbers, and symbols** for better security.

Your password is now reset, and you can log in using your new credentials! 🚀


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.myveriam.com/for-customers/manage-your-account/forgot-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
